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Banks See Challenges from Fintech Disruption

This month, we are examining how these entrants have affected competition in the provision of financial services. Fintech firms have been labeled “disrupters.” Whether teaming up with financial institutions or going it alone, fintech firms—or neobanks—are rapidly gaining market share in several areas formerly dominated by financial institutions, such as payments and consumer loans.

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Consumer Protection in the Fintech Era

Carl White

This month, we are examining some of the consumer issues that have surfaced with these innovative ways to bank. Technology has revolutionized the way consumers interact with the financial system. Older innovations (such as the internet and mobile devices) and newer developments (such as big data and computer algorithms) have changed banks and what we think of as banking: making deposits, taking out loans and managing investments.

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